Skip to Content

Help centre

Clear filter
Billing & Payments Online Billing

Estimated annual bill

Read more
Happy Electric Ireland customer using online services
Pay As You Go Smarter Pay As You Go

What happens if I haven’t received or have lost my electricity top up card?

Read more
Pay As You Go Smarter Pay As You Go

How can I see how much credit is on my Smarter Pay As You Go Meter?

Read more
Pay As You Go Smarter Pay As You Go

How can I check my energy usage on my Smarter Pay As You Go meter?

Read more
Safety & Emergencies Energy Efficiency

What you need to know about wall insulation

Read more
Move Home, Close & Join Switching Provider

Switching to us is easy

Read more
Pay As You Go Smarter Pay As You Go

Your In Home Monitor (IHM)

Read more
Safety & Emergencies Emergencies

When should I disconnect my electricity supply?

Read more
Account & Mobile App Vulnerable Customers

How can I register as having a special requirement?

Read more
Billing & Payments Payments

What is the Energy Engage Code?

Read more

Billing & Payments

Go to our Billing & Payments Help Centre where you can read more and find the answers to your questions.

Learn more

Smart Meters

Have you got a Smart Meter? Then this is the right place for you. Go to our Smart Meter Help Centre section.

Learn more

Moving Home

Are you moving in or out of a new home? Then it's time to get your electricity and gas account sorted.

Learn more