We are currently experiencing high call volumes and you may have a longer wait time when trying to contact us by phone. We apologise for any inconvenience and thank you for your patience. You may find the answer to your question on our Help centre.
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If you have no power, you can check for updates on faults, their restoration times or report a new fault at esbpowercheck.ie. For any electrical interruptions or emergencies please contact ESB Networks immediately at 1800 372 999 (24 hours).
Call us nowIf you smell gas you should contact Gas Networks Ireland immediately on 1800 20 50 50(24 hours).
Call us nowFreephone
You can reach us on 1800 372 372, from 8am - 8pm Mon - Fri, 9am - 5pm Sat
Email Address
Online Account (billpay)
To view bills, pay by card, move house, submit meter reading, update direct debit and manage your account.
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Online PAYG Top Up (prepay)
To top up your Smarter PAYG meter.
Email Address
Electric Ireland,
PO Box 841,
South City Delivery Office,
Cork
T12C825
00353 1 8529534
Our online help centre has the answers to a lot of customers questions. Use our new category and filter functionality to find what you are looking for.
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