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Help centre

Safety & Emergencies Safety Guides

How do I know if the gas supply is on or off?

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Pay As You Go Smarter Pay As You Go

How do I reconnect my supply if I run out of power?

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Meters & Smart Meters Smart Meters

Is my meter data safe?

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Pay As You Go Smarter Pay As You Go

What do I do if I move house and still want a Smarter Pay As You Go Meter?

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Billing & Payments Help With My Bills

Where can I find my electricity meter number?

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Pay As You Go Pay As You Go

How will I know if I’m running low on credit?

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Pay As You Go Pay As You Go

I have arrears on my gas bill - can I pay these with a Pay As You Go gas meter?

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Safety & Emergencies Energy Efficiency

Information for Smartzone and Climote customers

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Pay As You Go Pay As You Go

Where can I find my Keypad Number?

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