Skip to Content

Help centre

Pay As You Go Pay As You Go

What should I do if my PAYG Gas card fails or is not accepted?

Read more
Pay As You Go Smarter Pay As You Go

Top Up options for Smarter Pay As You Go

Read more
Billing & Payments Payments

The equaliser amount on my bill is higher than I expected, what should I do?

Read more
Safety & Emergencies Energy Efficiency

How long does it take to use one unit of electricity?

Read more
Meters & Smart Meters Standard Meters

How do I get an additional meter connected?

Read more
Billing & Payments Help With My Bills

How do I set up or change direct debit bank details (IBAN) online?

Read more
Pay As You Go Pay As You Go

How can I keep track of how much I am spending?

Read more
Billing & Payments Payments

Can I make a payment on someone else’s account?

Read more
Safety & Emergencies Safety Guides

What is the standard voltage in Ireland?

Read more