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Help centre

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Showing 9 of 198 results

Billing & Payments Help With My Bills

How do I adjust an estimated bill?

Pay As You Go Pay As You Go

Why did I get a longer Top Up Code than normal?

Pay As You Go Pay As You Go

Where can I buy credit for a Pay As You Go Gas meter?

Billing & Payments Help With My Bills

Why is my bill higher/lower than normal?

Safety & Emergencies Energy Efficiency

Installing Heat Pumps

Pay As You Go Pay As You Go

Is the price of electricity more expensive with a Pay As You Go meter?

Safety & Emergencies Safety Guides

How do I know if the gas supply is on or off?

Move Home, Close & Join Switching Provider

Why was a debt flag process introduced?

Billing & Payments Help With My Bills

Will my meter be read as before when I’m on Equaliser?

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