Skip to Content

Help centre

Pay As You Go Pay As You Go

Do I receive invoices if I have a Pay As You Go electricity meter?

Read more
Billing & Payments Payments

When will I receive the €250 government electricity credit?

Read more
Billing & Payments Online Billing

Where can I find my price plan name?

Read more
Move Home, Close & Join Moving Home

How do I get my gas supply connected?

Read more
Billing & Payments Payments

What is the Low Usage Standing Charge?

Read more
Move Home, Close & Join Switching Provider

What is my GPRN and where can I find my GPRN?

Read more
Billing & Payments Payments

Who is eligible for the Free Electricity Allowance?

Read more
Safety & Emergencies Energy Efficiency

How long does it take to use one unit of gas?

Read more
Billing & Payments Payments

If I pay through direct debit, when will my direct debit be deducted from my bank account?

Read more