Here at Electric Ireland we understand these are difficult times for our customers.
We've listened to your frequently asked questions, and have put together explainers that will hopefully answer some of your most common queries.
One of these is how to accurately read your Electric Ireland electricity bill. We've put together a short video to explain how to read your electricity bill, covering everything from where to locate your MPRN number, to the PSO levy, to the standing charge.
If you still have questions about your Electric Ireland electricity bill, please see our help page for more information.
Read more: How to know if your bill is accurate
Read more: Split your energy bills equally over 11 months
Read more: Get the most out of your smart meter
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