Skip to Content

Help centre

Billing & Payments Understanding Bills

Understanding your gas bill

Read more
Billing & Payments Online Billing

First Year Cost

Read more
Account & Mobile App Online Account

Who can sign up for Equaliser?

Read more
Move Home, Close & Join Close Account

What happens if I opt out of gas and/or electricity equaliser or close my account during the year?

Read more
Billing & Payments Online Billing

How to login or register for your account online

Read more
Billing & Payments Help With My Bills

Can I contact you to discuss an electricity or gas account which is in the name of my spouse, parent or someone else?

Read more
Billing & Payments Payments

Is there a discount for Equaliser?

Read more
Account & Mobile App Mobile App

Is there a payments app I can download?

Read more
Billing & Payments Payments

Can I choose the date for my monthly Electricity and/or Gas Equaliser direct debit payment?

Read more