What happens if I opt out of gas and/or electricity equaliser or close my account during the year?

If you opt out of Gas and/or Electricity Equaliser at any time, the amount due on your bill will become immediately due. You should also note that, as Equaliser is a Direct Debit payment option, your direct debit discount will no longer apply unless you opt to pay by direct debit on a new price plan.

If you close your account, we'll send you a closing bill based on your final meter reading. Your final bill will then be collected in full by direct debit.

Read more about Electricity or Gas Equaliser.