Help & Support

How do Electric Ireland use my personal data and how secure is it?

Any personal details supplied during registration will be processed by Electric Ireland with appropriate confidentiality. Electric Ireland may, however, use the personal details supplied to …

  • Help manage and administer your account.
  • Understand our customers’ habits.
  • Provide customers with tailored offers by email, SMS or post.

The data provided for processing of your incentive credit is subject to Electric Ireland's Data Protection Notice and privacy policy.

Electric Ireland agrees that it will keep your personal data confidential. It will not disclose it to any third party except where necessary for the administration of the Energy Efficiency Credit Incentive Scheme or with your consent.

Email and SMS contact is by 'opt in' when you register for the Energy Efficiency Incentive.

Get more information on the Energy Efficiency Incentive.

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