Switch Cancellation Terms & Conditions

This page is for cancelling your switch to Electric Ireland within a cooling-off period of 14 days from the date of switching or 30 days for contracts signed up to at your premise. If you are looking to close you account(s) or to cancel your switch outside of the cooling-off period, please complete  closing account form instead (an early exit fee will apply if you are in contract).

We’re sorry to see that you would like to cancel your switch. Before you go, we would briefly like to remind you of some of the great benefits of remaining an Electric Ireland customer:

Stay Happy Savings Every Year

Did you know Electricity & Gas customers receive up to 8.5% savings every year? We lead the way when it comes to rewarding loyal customers. And, most importantly, savings don’t expire after 12 months, so you get on-going value every year.

And, if you’re an Electricity or Gas only customer, you still receive up to 5.5% savings annually.

Electric Ireland Rewards

Our way of showing even more loyalty to you, Rewards provides you with monthly offers and everything from cinema trips and savings to great competitions.

How to Cancel

If you would like to cancel within your cooling-off period, please call 1800 807 807 or complete the cancellation form.

If you ever do decide to switch energy providers again, we would be delighted to hear from you.