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Vulnerable Customers

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Online Registration Form

Electric Ireland requires the below information to record the special requirements of certain customers.

The data controller is the Electricity Supply Board, trading as Electric Ireland. Please refer to our Privacy Notice, available at www.electricireland.ie, we can also provide a copy on request.

Details of customers who register will be forwarded to ESB Networks or to Gas Networks Ireland for Inclusion on the Industry Register. This information is confidential and please be assured that only nominated Electric Ireland, ESB Networks and Gas Networks Ireland staff will have access to it.

Electric Ireland reserves the right to request you provide further evidence of your entitlement to these services.

Account Information

This section is important for us to match the information you are sharing below to the correct account.

If you are an Electricity Only customer of Electric Ireland, please only enter your Electricity Account Number and MPRN.

If you are a Gas Only customer of Electric Ireland, please only enter your Gas Account Number and GPRN.

If you have Electricity and Gas with Electric Ireland, please enter your Electricity Account Number, MPRN, Gas Account Number and GPRN.

Thank you.

Your Electric Ireland account number is a 9 digit number beginning with 9 and can be viewed at the top right corner of your Electric Ireland bill
Please enter your MPRN - 11 digit number starting with 10
Your Electric Ireland account number is a 9 digit number beginning with 9 and can be viewed at the top right corner of your Electric Ireland bill

Your Details

Please enter name of the account holder
Please enter the name of the person to be registered if different from the above
Please include your area code if providing a landline number
Priority Services (optional)
Select only those that apply to your situation.
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Select
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Special Services (optional)
Select only those that apply to your situation
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Please complete the recaptcha to submit the form.

Thank you for registering as a Vulnerable Customer.

We have your entry now and we will review the information provided before applying the appropriate the information to your account. Thank you very much.