When are Credit Friendly hours?

Your meter will not disconnect during the following “Credit Friendly” times:

• Mon-Thurs: 5pm – 9am (late March to October), 4pm - 8am (late October to March)
• Fri-Mon: From 5pm on Friday until 9am on Monday morning
• Holidays: 1st January, 17th March, Christmas Eve, Christmas Day, St. Stephen's Day & 31st December

Bank holidays other than the ones listed above are NOT Credit Friendly Days and you will lose power if your meter runs out of emergency credit.

Please note, the next time you buy a top up, the amount of emergency credit & friendly credit you have used will be deducted from your balance.