One to one support
Meet the team – all of whom have substantial experience in working with high volume industrial and commercial energy users
Meet the team – all of whom have substantial experience in working with high volume industrial and commercial energy users
Our Customer Relationship Management team are focused on identifying and delivering smart solutions for large Industrial and Commercial customers.
We leverage a wealth of expertise and resources to create real valuable support for your business. Our team can advise you on the cost-effectiveness of your business energy usage and on new technologies that create energy efficiencies in your business operations.
Electric Ireland has an unrivalled 90 years of experience in the energy market, supplying 40% of SME and large businesses on the Island of Ireland.
Sarah Robinson is the Manager of B2B Portfolio Sales at Electric Ireland, leading the SME and Group Sales team across both the Republic of Ireland and Northern Ireland. With over 20 years of experience within the ESB, Sarah has developed extensive expertise in both sales and service roles, working extensively with businesses.
Sarah began her career in telesales and transitioned through various sales positions, including roles in insurance and print sales. Her journey with the ESB Group started in ESBI Computing, where she excelled in selling hardware and software. Following the closure of ESBI Computing, she continued her customer-facing career in Customer Solutions, eventually moving closer to sales in Business Markets.
Known for her customer-centric approach, Sarah has gained valuable insights into the importance of excellent service in customer retention. She is “delighted to be in a role that brings me closer to sales and clients. What I’ve seen time and again, regardless of role, is that true customer loyalty is not only based on price.”.
Her primary responsibility is to enable her team to provide seamless onboarding and outstanding service to customers. Sarah's commitment to problem-solving and delivering top-tier service makes her a vital asset to Electric Ireland’s success.