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Energy Updates 21 March 2023

Ways to pay: Electric Ireland’s flexible payment options to suit every lifestyle

At Electric Ireland, we have customers with different wants and needs. That’s why we know a one size fits all approach doesn’t cut it when it comes to paying your bills. 

When you’re with Electric Ireland, you’re part of something bigger. That’s why we offer payment flexibility like no other.  

We value your time. Whether you’re a stay-at-home parent who uses a constant stream of energy, or a shift worker who uses more electricity at off-peak times, or perhaps you’re an EV driver who wants to charge your car night, whatever your lifestyle, at Electric Ireland we’ve got a number of flexible payment methods to suit you. 

See our flexible payment options below and choose the one that suits your unique lifestyle best. Because we're brighter together. 

 


Smarter Pay As You Go (SPAYG)

Yes, you can say goodbye to bills and instead pay as you go when you’re an Electric Ireland customer. 

 

With PAYG, you get a clever In Home Monitor which provides you with instant information on how much electricity you are using. PAYG allows you to pay for electricity as you are using it. 

  • No more bills (you can prepay your electricity and gas) 

  •  Your In Home Monitor allows you to check your balance in real time 

  • We have many ways for you to top up and no need to input codes into your meter 

  • The best part is, we’ll install your SPAYG meter  for free and give you €60 sign-up credit!

     

Switch Electric Ireland customers sign up to Smarter PAYG here

Switch to Electric Ireland and sign up to Smarter PAYG here


Equaliser

If you’re looking for a hassle-free billing option, you’ll be glad to hear that Electric Ireland customers also have the option to spread their annual bill payments equally over 11 or 12 months using Equaliser.

This means you’ll pay the exact same amount for your electricity or gas bill by moving from a bi-monthly bill to a fixed monthly direct debit payment option. By choosing 11 months, you can avail of a free payment holiday for one month of your choice and spread that payment over the remaining 11 months. Equaliser gives you fixed energy payments – this  means no more bill surprise.  

 

We'll calculate your total electricity costs or total gas costs for the year based on our information on your previous electricity and/or gas usage.  

We'll also include a 10% contingency to allow for any electricity and/or gas price changes, changes in weather or other factors. Your monthly payment is this total divided by 12.

If you sign up to Equaliser, you’ll still receive your electricity and/or gas bill every two months, which will show your payments and the balance remaining on your bill. 

 

Electric Ireland customers can sign up to Equaliser here
Switch to Electric Ireland and sign up to Equaliser here

 

Submit your meter reading

It’s been a year like no other, and here at Electric Ireland we know that many of our customers have experienced bill surprise due to their meters not being read in the usual way. Due to Covid-19 restrictions, our usual reps were prevented from paying you a friendly visit and reading your meter for you. 

The good news, every day we’re getting closer and closer to getting our Electric Ireland reps back out on the streets and giving you a friendly knock on your door.  

The better news is, that in the meantime, you can submit your own meter reading for free with just a few clicks.  

 

Submit meter read online
To submit a meter reading for electricity or gas, login to Your Account Online. All you’ll need are your log-in details for Your Account Online and your MPRN (Meter Point Reference Number) which you’ll find on your latest bill.  

 

Not registered? Sign up here 


Submit a meter read by phone 


Call 1800 372 372. All you’ll need are your electricity meter reading, the name on your Electric Ireland account (this is on your Electric Ireland bill) and your Electric Ireland account number (this is also on your Electric Ireland bill). 

Submit a meter read by text 

You can also text your electricity meter reading to ESB Networks at 0879609223. Please send your reading in the format of your MPRN followed by a space and then your meter reading 
e.g. 10009998888 31480 
 
Please note: it is important not to send us more than one reading on the same day, as this could delay your bill. 

 

Home Electric+ 

For Electric Ireland customers with a smart meter installed, we’ve a Home Electric+ plan to suit every lifestyle. 

Home Electric+ helps you to better understand your electricity usage, use less electricity, receive bill prediction alerts and make more savings.  

  • No more estimated bills, you choose your billing date 

  • Personalised energy usage insights that help you to reduce your usage and your carbon footprint 

  • Regular reviews, so you know you’re on the right plan (after 12 months) 

  • Get cheaper electricity with our Home Electric + time-of-use price plans (available at ‘off-peak’ times) 


There are 4 Home Electric+ plans to choose from across electricity and dual fuel. 

  • Home Electric+ helps you to better understand your energy usage, use less electricity and save money 

  • Home Electric+ Night Boost offers a cheaper electricity rate at night when you can charge your electric vehicle (EV) (11p.m.-8a.m.) and a super cheap ‘boost’ period from 2-4am

  • Home Electric+ Weekender offers free electricity on Saturday or Sunday between 8am to 11pm 

  • Home Electric+ Standard Smart Tariff (SST) offers day/night/peak rates, flexibility to suit your schedule 

     

Electric Ireland customers with a smart meter installed can sign up a Home Electric+ plan here
Switch to Electric Ireland here

 
 
For more information on Electric Ireland’s Flexible payment options and for even more proof that we’re brighter together, visit  electricireland.ie/flexibility

 

Follow Electric Ireland on social media: Twitter: @electricireland Facebook: Electric Ireland Instagram: @electricireland

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