Help & Support

If I sign up to Pay As You Go electricity, will I still receive my Free Electricity Allowance?

Yes, if you are an existing customer currently on FEA and switch to a Pay As You Go meter, your FEA will continue on as normal and will be shown in your bi-monthly bill.

In order to activate the FEA on Pay As You Go, you will be sent a top-up code with each bill to the value of your FEA. You must input this code into your meter to avail of your FEA credit.

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