Help & Support

Gas safety - when should I turn off my gas supply?

  • You should turn off your gas supply when you are leaving your home unoccupied for any length of time. You should also turn it off when there is an unexplained smell of gas in your house.
  • If you want to turn off the gas supply, you should start by turning off your Natural Gas appliance taps and any pilot lights. Then simply turn the safety shut-off valve to the 'off' position by turning the lever until it is at a right angle to the pipe.
  • You should ask your builder or landlord to show you the location of the isolation valve. Isolation valves are often located in the meter box, which you will need a ‘meter key’ to access. Meter keys are available from Gas Networks Ireland.

See How do I turn on my gas supply?

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